info@digistay.com.au AUS: 1300 449 679

Premium Concierge for your Short-Term Rental

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Frequently Asked Questions

Find answers to our most common questions.

  • How does DigiStay work?

    DigiStay is a digital company providing cost-effective solutions for property owners, specializing in premium concierge services for short-term rentals. We help hosts elevate the guest experience with 24/7 support and personalized service.

  • At DigiStay we provide 24/7 support for your guests. This includes check-in enquiries, during stay support & after-hours emergencies. We also provide a property guide that includes recommendations for local cafes & restaurants nearby your stay.

  • We offer a monthly based subcription for property owners to select the package that best suits their needs. You can reach out to one of our specialist to enquire about the package that works best for your short-term rental.

  • At DigiStay, we offer 24/7 support for your guests—covering check-in inquiries, in-stay assistance, and after-hours emergencies. We also provide a comprehensive digital property guide featuring curated recommendations for nearby cafĂ©s and restaurants.

  • Yes! Since our services are virtual, we can support short-term rentals across Australia and New Zealand.

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